No iTunes in Big Sur to restore iPhone 6plus. Help!

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LittleWitch Author

Level 1

4 points

No iTunes in Big Sur to restore iPhone 6plus. Help!

and tells me to connect to iTunes. Have Big Sur on desktop and this only has Apple Music, no iTunes.

Posted on Apr 21, 2022 2:09 PM

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Answer 1

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turingtest2

Level 10

273,189 points

Apr 21, 2022 3:30 PM in response to LittleWitch

The device isn't too old. See If you can't update or restore your iPhone or iPod touch - Apple Support.

tt2

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Answer 2

LittleWitch Author

Level 1

4 points

Apr 21, 2022 2:57 PM in response to LittleWitch

Thank you Niel. Unfortunately I tried that and a software update was downloaded to the iMac but the iMac failed to install the update onto the iPhone. Error message 0665.0000 came up.

I suspect it is because my iPhone 6 Plus is too old to integrate with the latest software.

Still exasperating that it suddenly refused to work any more with no warning ...

Would be grateful for any inspiration.

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Answer 3

Niel

Level 10

728,183 points

Apr 21, 2022 2:11 PM in response to LittleWitch

Restore it in the Finder.

(217275)

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Answer 4

LittleWitch Author

Level 1

4 points

Apr 21, 2022 2:59 PM in response to LittleWitch

Oh, PS it is Catalina not Big Sur on my iMac.

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No iTunes in Big Sur to restore iPhone 6plus. Help!

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