Panic error
If the phone under warranty has never been interfered with by the user and the phone freezes and turns off due to a motherboard panic error, is it not replaced or repaired by the service due to this error?
iPhone 11
Question marked as
It should be covered by warranty. Click on Contact Support at the top of this page to discuss repair options.
Note that a panic is the equivalent of a system crash (like a Windows Blue Screen of Death), and it may be a software crash, so start by just restarting the phone.
- Press and quickly release VOLUME UP
- Press and quickly release VOLUME DOWN
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
If that doesn’t solve the problem then discuss with Apple support.
