Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Change store region

I want to remove the balance on my account so I can change the store region

iPhone 11 Pro, iOS 15

Posted on Apr 22, 2022 2:10 PM

Reply
Question marked as Best reply

Posted on Apr 22, 2022 2:11 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


2 replies
Question marked as Best reply

Apr 22, 2022 2:11 PM in response to Adnan2020

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


Change store region

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.