"The iPhone cannot be synced. the required file cannot be found", what do I do in this situation?

"The iPhone cannot be synced. the required file cannot be found", what do I do in this situation? I've restarted and updated both MacBook and iPhone and it's still not working.

iPhone 13 Pro, iOS 15

Posted on Apr 22, 2022 6:55 PM

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1 reply

Owl-53

Level 10

102,487 points

Apr 23, 2022 4:11 AM in response to elissa264

If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch

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"The iPhone cannot be synced. the required file cannot be found", what do I do in this situation?

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