Can’t open screen or swipe on iPhone xs

All of a sudden it is‘unavailable’. Can’t open screen, swipe or anything! Any one else gave this issue?


[Re-Titled by Moderator]

iPhone XS

Posted on Apr 23, 2022 4:30 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2022 4:43 AM

Unavailable is the new word for locked due to someone trying too many times to open it with wrong passcode.

It can be caused by turning on in your pocket or even a faulty screen

You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

video

https://youtu.be/7s8-zLG9ySQ



2 replies
Question marked as Top-ranking reply

Apr 23, 2022 4:43 AM in response to jody007

Unavailable is the new word for locked due to someone trying too many times to open it with wrong passcode.

It can be caused by turning on in your pocket or even a faulty screen

You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

video

https://youtu.be/7s8-zLG9ySQ



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Can’t open screen or swipe on iPhone xs

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