You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apps store application always not responding... how to fix it.?

Apps store application not responding

MacBook Pro 13″, macOS 10.15

Posted on Apr 23, 2022 10:28 AM

Reply
2 replies

Apr 24, 2022 4:47 AM in response to febri289

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


3 - Does the issue present in this mode ?


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.

My Apps store application always not responding... how to fix it.?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.