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AlvisNguyenB Author

Level 1

4 points

Request a refund

I have 2 devices, logged in with 2 different account. My kid play game on them and purchased some stuff that I did not know and allow so I made request for refund on these 2 account. But the request for refund on 1 of my account was rejected, 1 succeeded. The rejected request costs much more money, what should I do now? How can I contact customer service for help? I already told them that my other account request was accepted, and I can provide evidence but did know how in the ticket.

Posted on Apr 24, 2022 1:58 AM

Top-ranking reply

Dah•veed

Level 9

65,461 points

Posted on Apr 24, 2022 1:22 PM

1-800-MY-APPLE

M1 Mac mini, macOS 12.3.1; Watch, series 5 GPS/cellular, watchOS 8.5.1; iPad Pro 2nd Gen, iPadOS 15.4.1; iPhone 12 Pro, iOS 15.4.1; TV 4th Gen, tvOS 15.4.1; HomePods, audioOS 15.4.1 and Airport Express w/ Airplay 2

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