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My MacBook is linked with permanently deleted Apple ID

I had purchased one MacBook from local authorized store and I had linked one of my old apple id but one year ago I permanently deleted it.


today I erased my MacBook but when I do internet recovery, it asks me to login to old Apple ID which had already been permanently deleted.


local store did not help me, how can I disconnect my MacBook with old Apple ID?


this MacBook is linked with my iPhone also.


thank you

Posted on Apr 24, 2022 6:49 AM

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Posted on Apr 24, 2022 9:21 AM

If you are the original owner, contact Apple. Apple might be able to remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

1 reply
Question marked as Best reply

Apr 24, 2022 9:21 AM in response to roshani176

If you are the original owner, contact Apple. Apple might be able to remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

My MacBook is linked with permanently deleted Apple ID

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