Cloud data didn’t transfer to my new phone
Just got my new phone from Apple today. Dara backup to the Cloud. Got home to complete update and none of my contacts, photos or apps transferred? Help?
iPhone SE, iOS 15
Question marked as
User profile for user:
AnnieL2
User level:
Community Specialist
Greetings MJPHelp,
Typically the items you are describing are synced with iCloud, not stored in an iCloud backup. Let’s try to verify that for your device. From a computer browser, please log in to the iCloud website and verify if you see your photos and contacts here. iCloud
If so, then on your iPhone be sure it is connected to Wi-Fi and go to Settings > your name > iCloud. Are Contacts and Photos toggled on?
Thanks.