iOS 15 unresponsive screen

Still here, on iPhone 13pro and iPad mini iOS 15.

It only appears once it’s hooked to the power connector on my devices.

screens are unresponsive and I have to tap it several times till it’s working.

Any news regarding that?

Best regards!

iPhone 13 Pro

Posted on Apr 25, 2022 1:33 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2022 2:03 AM

To rule out a software issue, set your devices back to factory settings, without using the latest backup, using your computer:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Then test the touchscreen while connected to the original Apple adapter and USB cable.

If it works again, restore fro the latest backup.

4 replies
Question marked as Top-ranking reply

Apr 25, 2022 2:03 AM in response to Fonojet2

To rule out a software issue, set your devices back to factory settings, without using the latest backup, using your computer:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Then test the touchscreen while connected to the original Apple adapter and USB cable.

If it works again, restore fro the latest backup.

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iOS 15 unresponsive screen

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