Hello,
The app store on my M1 iPad Pro 12.9 is crashing instantly when trying to open. Just started to happen. Restarting the iPad didn't help. The bug only happens when i'm opening regularly, with the 'Today' tab, but when i open it with the search option it works just fine and all rest of the tabs works. Is this happening with anyone else and is there a way to fix it?
iPad Pro, iPadOS 15
You’re not alone.
While Apple’s System Status page currently shows no issue with the App Store, there is likely to be a back-end problem that will either be rapidly fixed - or a change of status will shortly appear and confirm an ongoing issue.
Apple - Support - System Status
For now, you have no alternative other than to wait.
You’re not alone.
While Apple’s System Status page currently shows no issue with the App Store, there is likely to be a back-end problem that will either be rapidly fixed - or a change of status will shortly appear and confirm an ongoing issue.
Apple - Support - System Status
For now, you have no alternative other than to wait.
I have no idea why, but I have discovered that it is the Today tab/view, to which the App Store App will launch, that causes the App to immediately crash/close.
There is a workaround…
Open a link to an App Store App - like this one:
https://apps.apple.com/gb/app/windy-com/id116138726
The App Store App should now launch. On the bottom bar, choose any tab/view other than Today - as the Today view will crash the App. Other views, including Search, should be okay.
New information: Launching the App Store App in Portrait screen orientation allows the App to launch.
You would be well advised to submit a Bug Report here:
Please ensure that you include details of both your installed version of iPadOS and your iPad model in the body text of your report - and not solely rely upon the model and OS pick-list when submitting your Bug Report.
I’m not on an M1 iPad.
Having the same problem BUT
Having tested a number of iPad and iPhone devices to which I have immediate access, the issue only appears to affect the iPad Pro M1 models; for other devices, the App Store is still fully functional.
DNS has been eliminated as a potential source of difficulties.
Thanks a bunch for the work around! FYI this was happening on my iPad Pro 2nd Gen 15.4.1
Side note: link to apple store has to be for an app available in your country, tried your link but it crashed every time, but it lasted long enough to see the “not available” pop up. Went and tried an app I knew was in Canada and it work just like you said!
sparksd wrote:
No problem on my 2021 12.9, 15.4.1 (US). Even did a full restart to see if that had an effect - no. App updates, etc. all are fine.
Intriguing. This might suggest that only some regional App Store servers are currently impacted.
sparksd wrote:
So, after working all morning - until a few minutes ago - this problem now manifests itself on my 2021 12.9. The portrait mode workaround does work for me.
Further supporting the working hypothesis that something (!) is steadily rolling-out across Apple’s regional server infrastructure.
Please submit a Bug Report using the Feedback link.
Yess the today tab is making it crash for some reason. I'll use the other tabs excluding the today view. Thank you for your help.
No problem on my 2021 12.9, 15.4.1 (US). Even did a full restart to see if that had an effect - no. App updates, etc. all are fine.
I'm in Seattle.
Thanks! Restarting in Portrait mode, allowed my Ipad Pro 4th gen, o/s 15.4.1 to finally open up the app store! I submitted a bug report.
So, after working all morning - until a few minutes ago - this problem now manifests itself on my 2021 12.9. The portrait mode workaround does work for me.
The issue appears now to have been resolved by Apple.
App store crashing issues
