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Level 1

4 points

Error 4010

iPad - Trying to restore my dad's "Unavailable ipad" and received an unknown error (4010) - not sure what this means.

Posted on Apr 25, 2022 12:09 PM

Best reply

Level 10

208,419 points

Posted on Apr 25, 2022 1:54 PM

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

Go to Settings -> (1) Display and Brightness -> Auto-Lock set to Never.

(2) Face ID & Password -> turn Password Off

Guess you use a Windows PC?, if so check the AV & Firewall you use on the PC.

Disable all AV & Firewalls temporarily while you restore & update your apple device.

If they are On, turn Off Hotspot & VPN.

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