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Maps

Maps is not working properly in my phone. Every time I try to search a location it says that (directions are not available for this location) and all the features are also not working like directions, public transport, walk, driving and traffic etc. please! Help me out of this problem.

Posted on Apr 25, 2022 4:36 PM

Reply
Question marked as Best reply

Posted on Apr 26, 2022 12:48 PM

Hi AliHamza11, We appreciate you reaching out to us. We understand that you are experiencing issues using Maps.


We’d like to gather additional details that may help us be in a better position to assist you.

Do you have Location Services enabled for Maps? Are you experiencing the issue when using a Wi-Fi network, cellular data, or both? 

Also, are you using a VPN on your device, on your router, or access point?

Is the device set to the correct Time Zone? Also, is the Date & Time set automatically?


In the meantime, we recommend that you check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Also, we recommend that you check if Maps is available in your country or region.

iOS and iPadOS - Feature Availability




Take care!

2 replies
Question marked as Best reply

Apr 26, 2022 12:48 PM in response to AliHamza11

Hi AliHamza11, We appreciate you reaching out to us. We understand that you are experiencing issues using Maps.


We’d like to gather additional details that may help us be in a better position to assist you.

Do you have Location Services enabled for Maps? Are you experiencing the issue when using a Wi-Fi network, cellular data, or both? 

Also, are you using a VPN on your device, on your router, or access point?

Is the device set to the correct Time Zone? Also, is the Date & Time set automatically?


In the meantime, we recommend that you check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Also, we recommend that you check if Maps is available in your country or region.

iOS and iPadOS - Feature Availability




Take care!

Maps

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