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Facebook marketplace crashes IPad

Why does my IPad crash every time I use Facebook Marketplace? iPad is completely updated and Facebook app is also updated.

Posted on Apr 26, 2022 5:20 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2022 1:44 PM

The device goes black and completely restarts.

4 replies

Apr 27, 2022 11:27 AM in response to clintfrank1

Hey there clintfrank1,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


When you say your iPad will "crash", what happens exactly? Does the Facebook app close out? Does the device restart?


If you notice the app not working as expected, here are some great actions you can take to help resolve the issue:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If an app on your iPhone or iPad doesn't work as expected, try this.

Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


Keep us posted on the results. We are here for you.


Have a great day!

Apr 29, 2022 6:19 AM in response to clintfrank1

Hey there clintfrank1, 


Checking for updates was a great step to take. At this point, you'll want to continue following the steps found in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


"Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."


If this does not resolve the issue, you'll want to contact the app developer for help.

How to contact an app developer   


Have a good one!

Facebook marketplace crashes IPad

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