reset security questions

Question

John Merunka Author

Level 1

13 points

reset security questions

I need to reset my security questions. But in order to reset them, I need to answer security question.

How does this makes any sense?

I tried to turn on 2fa, but it then ask me security questions.

I tweeted apple. I said to fill out some form, which I did. But that was for an activation unlock.

Which I never asked about.

So waited like a week to get an answer back, which had nothing to do with my issue.

I did not need that, because I already know how to turn it off.

Seems like Apple support is useless.

Does Apple expect people to remember security questions that they set up 20 years ago?

I'm done with Apple. And selling my iPad. I will never buy another Apple product again, after this, and other problems.

Like every other day ask me to log back into Apple. Slowing down my mini 4 right after the mini 6 was released.

Posted on Apr 27, 2022 5:53 AM

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Answer 1

Top-ranking reply

Raicya

Level 10

210,087 points

Apr 27, 2022 9:27 AM in response to John Merunka

Reset your security questions

Go to iforgot.apple.com.
Enter your Apple ID, then select Continue.
Choose the option to reset your security questions, then select Continue.
Enter your Apple ID password, then select Continue.
Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure.

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Answer 2

Eric Root

Level 10

685,215 points

Apr 27, 2022 9:54 AM in response to John Merunka

For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID. *

Apple ID - Official Apple Support. -

Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn't always load)

Get Support - Work through the screens to get a chat option.

Apple Support schedule phone call. -

Apple on Twitter

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