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Applecare

I purchased an MacBook Pro from someone new out of the box. The person did not indicate how long they’ve had the item. After receiving the MacBook I try purchasing applecare+. After putting in the serial number, it then said my item is not eligible for applecare+. I need help I can not have this MacBook without some kind of security.

MacBook Pro 13″, macOS 12.1

Posted on Apr 28, 2022 2:20 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2022 2:56 AM

Read How To Buy in AppleCare Products - Mac - Apple.


I need help I can not have this MacBook without some kind of security.


You purchased a used Mac. If that does not meet your needs, return it and buy a new one.

3 replies

Applecare

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