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Level 1

4 points

Game app problem

Hello, I deleted my son’s app game by mistake and after downloading from AppStore again,

He can not get to all the achievements he had completed before.

He is signed in automatically whenever he starts the game , I can see his previous scores in setting, but the game keeps starting from the level 1.

could anybody help to fix this problem?

iPhone 11

Posted on Apr 29, 2022 4:28 AM

Best reply

Community Specialist

Posted on Apr 30, 2022 10:10 AM

Hi Nas09,

Since the game itself is controlled by the developer it may be best to reach out to them. This link shows How to contact an app developer.

Take care!

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