After an automatic update, I cannot sign into my iPad. It asks for passcode. Have never used a passcode before
How to I access my iPad without a passcode? There are no icons on screen to get to settings
iPad, iPadOS 15
How to I access my iPad without a passcode? There are no icons on screen to get to settings
iPad, iPadOS 15
Hi glynda16,
Looks like you having issues with the passcode after updating your iPad.
We recommend following theses steps to see if that helps you regain access to your device:
"Step 1: Make sure that you have a computer (Mac or PC)
This process requires a Mac or PC. If you're using a PC, make sure that it has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPad, or another compatible cable, to connect your iPad to the computer.
If you don't have a computer and you can't borrow one, you need to go to an Apple Store or Apple Authorized Service Provider for help.
Step 2: Turn off your iPad
3. Drag the slider to turn off your iPad, then wait a minute to make sure that it turns off completely.
Step 3: Put your iPad in recovery mode
2. Press and hold the correct button for your iPad while immediately connecting your iPad to the computer. Don't let go of the button.
3.Keep holding the button until you see the recovery mode screen on your iPad, then let go.
If you see the passcode screen, you need to turn off your iPad and start again.
Step 4: Restore your iPad
For additional information, we recommend checking out this link: If you forgot your iPad passcode - Apple Support
Kindest regards!
Hi glynda16,
Looks like you having issues with the passcode after updating your iPad.
We recommend following theses steps to see if that helps you regain access to your device:
"Step 1: Make sure that you have a computer (Mac or PC)
This process requires a Mac or PC. If you're using a PC, make sure that it has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPad, or another compatible cable, to connect your iPad to the computer.
If you don't have a computer and you can't borrow one, you need to go to an Apple Store or Apple Authorized Service Provider for help.
Step 2: Turn off your iPad
3. Drag the slider to turn off your iPad, then wait a minute to make sure that it turns off completely.
Step 3: Put your iPad in recovery mode
2. Press and hold the correct button for your iPad while immediately connecting your iPad to the computer. Don't let go of the button.
3.Keep holding the button until you see the recovery mode screen on your iPad, then let go.
If you see the passcode screen, you need to turn off your iPad and start again.
Step 4: Restore your iPad
For additional information, we recommend checking out this link: If you forgot your iPad passcode - Apple Support
Kindest regards!
After an automatic update, I cannot sign into my iPad. It asks for passcode. Have never used a passcode before