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macbook pro 13" recently purchased keeps shutting down by itself

what can be done to stabilize it?


MacBook Pro 13″, macOS 12.3

Posted on Apr 29, 2022 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2022 9:05 AM

patrickpss wrote:

what can be done to stabilize it?


"macbook pro 13" recently purchased" —what exact Mac is this....?


Is it plugged in, is the battery charging?


The current stable release of Monterey including bug fixes, is macOS 12.3.1

Keep your Mac up to date - Apple Support



To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.





—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS





1 reply
Question marked as Top-ranking reply

Apr 29, 2022 9:05 AM in response to patrickpss

patrickpss wrote:

what can be done to stabilize it?


"macbook pro 13" recently purchased" —what exact Mac is this....?


Is it plugged in, is the battery charging?


The current stable release of Monterey including bug fixes, is macOS 12.3.1

Keep your Mac up to date - Apple Support



To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.





—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS





macbook pro 13" recently purchased keeps shutting down by itself

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