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Screen time downtime contacts

i have only specific contacts allowed on my daughter’s phone during downtime but the setting keeps automatically reverting to everyone allowed after downtime. I changed the setting back to specific contacts and within a couple minutes it changed back to everyone.

iPhone 8

Posted on Apr 29, 2022 9:33 PM

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Question marked as Best reply

Posted on Apr 30, 2022 5:33 PM

Hi Buttercp, We appreciate you reaching out to us. We understand that you set your daughter's iPhone to allow only specific contacts during Downtime, but the setting keeps automatically reverting to everyone allowed.

We’d like to gather additional details that may help us be in a better position to assist you. Are you using Family Sharing to manage your daughter's device? The article below may provide some insights.

Use Screen Time on your iPhone, iPad, or iPod touch


Also, we recommend that you check for a software update on your daughter's iPhone.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Please keep us posted.



Take care!

2 replies
Question marked as Best reply

Apr 30, 2022 5:33 PM in response to Buttercp

Hi Buttercp, We appreciate you reaching out to us. We understand that you set your daughter's iPhone to allow only specific contacts during Downtime, but the setting keeps automatically reverting to everyone allowed.

We’d like to gather additional details that may help us be in a better position to assist you. Are you using Family Sharing to manage your daughter's device? The article below may provide some insights.

Use Screen Time on your iPhone, iPad, or iPod touch


Also, we recommend that you check for a software update on your daughter's iPhone.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Please keep us posted.



Take care!

Screen time downtime contacts

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