How to chat with live Apple Customer Support agent?

Charles7283 wrote:

My friend forgot his iPhone password and he doesn’t want it to erase everything so what is a way to restore his phone with everything still on it

Nope. The forgotten passcode is the decryption key for the data. No passcode, no data. No backup, (also) no data.

terrygomez2004 wrote:

i was billed 39.99 for a game called elevance and i did not request to renew it when i added my new visa card for storage space the next day i notice 39.99 from apple for the game so i unsubscribed

The question here is unclear.

Maybe this? Request a refund for apps or content that you bought from Apple - Apple Support

In various cases, trial subscriptions and such must be cancelled the day before the renewal date at the latest to avoid potentially crossing the cancellation request and the automatic renewal.

Jmernst6 wrote:

My photos will delete automatically? Is there a setting I need to change ?

Which photos, and which app?

Photos typically don’t get deleted automatically, absent the end of some photo hosting service or such, or absent photos having been deleted once from Photos app or such and not yet aged out or manually permanently deleted from the Deleted Photos album.

The Apple My Photo Stream service shut down in July, and anything that had been stored there is gone.

History: About iCloud Photos and My Photo Stream - Apple Support

If you’re referring to some other deletion, or some other service, which one?

i got a new phone and I have EarPods but they worked just fine. Recently I lost my AirPods for a day and I found them again. Nothing ever happened to them but they sound really low no matter how high my volume is. I cleaned my AirPods and they still are low

i got a new phone and I have EarPods but they worked just fine. Recently I lost my AirPods for a day and I found them again. Nothing ever happened to them but they sound really low no matter how high my volume is. I cleaned my AirPods and they still are low

Maybe this Customize headphone audio levels on your iPhone or iPad - Apple Support helps?

beanpot2023 wrote:

how come my ipad wont show where my iphone is

The iPhone could be off, its battery depleted, stolen, out of communications range, damaged, dunked, there are myriad reasons why location data might not be available.

davon55 wrote:

A family member invited me to use their Apple credit card. How do I add the Apple credit card to my wallet

Here is (among other Apple Card Family related information) how to accept the invitation:

Set up Apple Card Family and add a co-owner and participants - Apple Support

tessina144 wrote:

Hi my App Store and iTunes is disabled how can I retrieve it back

Nothing you can do to clear this, other than directly contacting Apple Support. Per Apple: If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 

elote16 wrote:

I can’t hear people on the phone and they can’t hear me when I answer from my watch

Here is what to do: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Beyond that, you’re probably headed for a discussion directly with Apple Support, per that article.

lauri190 wrote:

Hi, I just purchased and received the apple watch 8 and then the 9 is now out. How can I exchange it?

Did you buy it from Apple within the last 14 days? If so, gather up all the parts, the packaging and the receipt and take it back to the Apple Store. If you ordered online, see the instructions here:

Returns & Refunds - Shopping Help - Apple

John&Kim wrote:

Are iPhone 12’s being recalled for high radiation?

Apple have announced no recall, and have contested.

I expect we’ll all learn more as this matter progresses.

Whether or when or if there will or will not be any changes?

John&Kim wrote:

Are iPhone 12’s being recalled for high radiation?

No, the French government is just being absurd. Despite the fact that the WHO has researched and determined that cell phone "radiation" is not harmful, the French government has latched on to an arbitrary number and is demanding Apple do things. It's not clear what they really want from Apple.

I have an Apple Watch and when I receive calls from my Apple Watch n my iPhone., the Apple Watch answers it every time someone calls. Before it would ring and I could choose or not answer it. I’m thinking it’s in my settings or maybe I need to reboot my Apple Watch. Please advise

Anointedandblessed wrote:

I have an Apple Watch and when I receive calls from my Apple Watch n my iPhone., the Apple Watch answers it every time someone calls. Before it would ring and I could choose or not answer it. I’m thinking it’s in my settings or maybe I need to reboot my Apple Watch. Please advise

The Apple Watch is the closest device to you, and will get the call notification (ringing) when worn.

You can also freely use the iPhone to answer an incoming call.

Getting every nearby device all ringing together is… not a great experience.

Apple picked the “nearest” one, and rings that.

shwetha289 wrote:

Hi can I trade in my phone which I purchased in India but I want yo trade in in uSa

I’d expect the iPhone would be accepted for recycling. For determining trade-in credit offered if any, you will want to use the Apple purchasing or Apple Trade-in website to learn if Apple will accept that iPhone for trade-in in the US. That website used to request the iPhone serial number as part of its sequence, which will identify its origin.

Apple Trade In - Apple