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User profile for user: alayna24
alayna24 Author
User level: Level 1
4 points

App store

It says my account is disabled from AppStore and iTunes and I can’t even update my apps how did this happen and how do I get it un-disabled??

Posted on May 1, 2022 12:02 AM

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User profile for user: Androish
Androish
User level: Level 8
39,487 points

Posted on May 1, 2022 3:03 AM

This is a user to user support forum, so we do not know why it was locked.


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

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User profile for user: Androish
Androish
User level: Level 8
39,487 points

May 1, 2022 3:03 AM in response to alayna24

This is a user to user support forum, so we do not know why it was locked.


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

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App store

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