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Photos

I traded in my iPhone XR for a 13 pro max, everything transferred over properly except for my photo albums. None of my albums are there and all of the photos that I had in albums are now erased out of my general photos. How do I get these back? Thanks!

iPhone 13 Pro Max, iOS 15

Posted on May 1, 2022 1:32 PM

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Question marked as Best reply

Posted on May 1, 2022 1:47 PM

Appleuseruser wrote:

I figured they were getting backed up in the cloud

Nope. Photos are generally housed somewhere else, much the same as music. So an iPhone should never be the primary housing source for this type of data, and it is not captured on iOS backups.

Backup methods for iPhone, iPad, and iPod touch - Apple Support

7 replies
Question marked as Best reply

May 1, 2022 1:47 PM in response to Appleuseruser

Appleuseruser wrote:

I figured they were getting backed up in the cloud

Nope. Photos are generally housed somewhere else, much the same as music. So an iPhone should never be the primary housing source for this type of data, and it is not captured on iOS backups.

Backup methods for iPhone, iPad, and iPod touch - Apple Support

Photos

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