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elexis35 Author

Level 1

19 points

Apple CarPlay Microphone issues

When I have my phone connected to CarPlay via wired connection, everything works fine except the microphone. It will not hear anything I say for texts, commands, nor phone calls. I have to reach for my phone and put it on speaker. My iPhone 13 pro max is fully updated to 15.4.1 and my car is fine. Music plays but any time I use the voice command feature or try to make calls when driving nothing. Please don’t link the articles on apple none of those have worked and they are not helpful.

iPhone 13 Pro Max, iOS 15

Posted on May 2, 2022 3:55 PM

Top-ranking reply

hc1111

Community Specialist

Posted on May 3, 2022 10:03 AM

Hey there elexis35,

To help resolve issues with CarPlay, we recommend working through each of the steps found below:

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

Check your connection to your CarPlay stereo:

If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.

If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

Restart your iPhone and your car.

Make sure that Siri is on.

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

You'll find the details above here: If you need help with CarPlay

If you still have issues connecting to CarPlay, contact Apple Support.

Take care!

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Apple CarPlay Microphone issues

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