The wireless scanning function of my Canon Pixma TR8560 has stopped working. The printer still works perfectly (wirelessly). I can connect via USB to the Pixma and scan that way. otherwise, nothing. I've restarted, reinstalled, removed and added the printer. Nothing works. ☹️
Mac OS 12.3.1
Any ideas?
Solution: a Canon support person fixed the problem for me! It involved disabling the IPv6 on the Pixma.
The process was:
1. Go to Settings on the Pixma.
2. Select Device Settings.
3. Select LAN Settings.
4. Select Common Settings.
5. Select TCP/IP Settings.
6. Select IPv6. Press OK. Choose disable.
I was so happy when it worked! 😀
Solution: a Canon support person fixed the problem for me! It involved disabling the IPv6 on the Pixma.
The process was:
1. Go to Settings on the Pixma.
2. Select Device Settings.
3. Select LAN Settings.
4. Select Common Settings.
5. Select TCP/IP Settings.
6. Select IPv6. Press OK. Choose disable.
I was so happy when it worked! 😀
Thanks. I've tried all that. Nothing worked until a Canon support person fixed the problem for me! It involved disabling the IPv6 on the pixma.
The process was:
1. Go to Settings.
2. Select Device Settings.
3. Select LAN Settings.
4. Select Common Settings.
5. Select TCP/IP Settings.
6. Select IPv6. Press OK. Choose disable.
I was so happy when it worked! 😀
Go to the Canon site and get Monterey compatible drivers. But, be aware, Canon is not being all that responsive in getting Monterey drivers out there and my experience with their wireless capability is an absolute disaster. Of course, YMMV and let's hope so.
Unable to connect to Canon Pixma TR8560 scanner
