Payment problem

I have a small problem i cannot purchase anything on my phone I don’t know why

Posted on May 4, 2022 8:47 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2022 11:53 PM

You may need to have a payment method on file, even if the app you want to download is free.

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

May 4, 2022 11:53 PM in response to Mohax204

You may need to have a payment method on file, even if the app you want to download is free.

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.