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Francois1975 Author

Level 1

22 points

Mail is Slow and lagging.

Since last update with MacOS Monterey, when I open Mail, everything is slow. (In the mail app) I get the color circle every 20-40 second. Spend hours with Apple tech. This is happening on my labtop and desktop. I used Google mail and Microsoft Exchange for work email. We have reinstalled the software and did numerous things with apple tech, and still, not fixed. Its only in mail, everything else on both computers are fast and working great. I have removed all my emails and it's still happening. Mail is extremely slow to response. HELP!

iMac Pro, macOS 12.3

Posted on May 5, 2022 6:17 AM

Top-ranking reply

myildi

Level 1

10 points

Posted on Aug 24, 2022 10:00 PM

Thank you very much Alf! This tip has perfectly solved my annoying slowness problem, especially the reindexing part:

(Excerpt from the cited Macpaw article, please read the full article to give credit).

"Reindex your Apple Mailbox

Rebuilding your Mailboxes is often enough to solve many of the issues an overburdened Mail app may experience. However, if you’re still having problems (such as the app becoming so unresponsive it barely works or fails to launch), you should manually reindex your Mailboxes.

Here’s how to manually reindex your Mailbox:

First, quit Apple Mail if the app is running.
Launch Finder and select Go from the Menu Bar.
Enter ~/Library/Mail/ and press Go.
Choose the V8 folder (depending on your macOS version, it can be named V5, V6, or V7) > MailData. Next, locate and delete all the files that start with Envelope Index, such as “Envelope Index” or “Envelope Index-wal.”
Note: It’s a good idea to copy each file to your desktop before deleting it."

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112 replies

Oct 22, 2022 12:53 PM in response to Old Toad

I clean my cache and use malwarebytes regularly along with upgrading my OS. I've had this problem ever since I bought this new computer.

Oct 22, 2022 5:54 PM in response to Old Toad

CleanmyMac is not the issues. I uninstalled it, deleted the associated files as mentioned, restarted, and the issue persists.

Mac mail is unusable. Takes 2 minutes to load each inbox.

Oct 23, 2022 9:20 PM in response to vintage42

I have seen this too — the peekaboo effect. I thought it was because I Rebuilt the boxes. I do have some archived mail.

Oct 24, 2022 6:10 PM in response to Jimmych1

My mail is back to lagging - takes 10 seconds + to load any inbox.

Appears deleting CMM did not solve the problem.

Oct 25, 2022 2:12 PM in response to vintage42

I too see nothing about extensions in the Mail preferences.

Oct 25, 2022 6:10 PM in response to kentdenning

You mean you do see the Extension panel in Prefs, but it is empty.

gchdrake

Level 1

81 points

Oct 26, 2022 6:01 AM in response to Francois1975

I just updated to Ventura OS 13 - Mail works now and I hope that's the end of it.

LRAV8R

Level 1

2 points

Oct 26, 2022 8:58 AM in response to openthreads

I shared the solution that worked for me. My Apple Mail now runs flawlessly. I hope you find what works on your Mac(s)

Oct 26, 2022 9:43 AM in response to LRAV8R

Looking back, your solution was "You may want to remove all Extensions."

But I and others with the problem have no extensions to remove.

LRAV8R

Level 1

2 points

Oct 27, 2022 7:55 AM in response to vintage42

I shared the solution that worked for me. My Apple Mail now runs flawlessly. I hope you find what works on your Mac(s)

Oct 30, 2022 5:46 PM in response to leroydouglas

No use message, unfortunately. I am 12.6 but still have this problem.

Nov 4, 2022 8:11 PM in response to xiaoming from shandong

I have just upgraded to Ventura and am STILL having this issue. Takes a good 6 seconds to load my inbox each and every time. It was loading faster for a day, but now it's back to slow as ever.

jackin

Level 1

16 points

Nov 8, 2022 8:03 AM in response to Jimmych1

I'm on Ventura 13.0 - still having the slow email issue. It just started a few weeks ago. I wonder what changed?

Nov 10, 2022 6:17 AM in response to bon100

This file does not exist with Ventura 13.0

Nov 10, 2022 6:27 AM in response to IronMikeH

Which might explain why Mail has worked flawlessly since I went to Ventura 13.0 last week.

And raises the question of why Apple does not put out an update to Monterrey 12 to delete this file.

Mail is Slow and lagging.