I am not getting the code to sign in
I am an android user and don't have any trusted devices, I have my trusted phone number with me when I try to sign in into apple music it is asking for code but I am not receiving the code to my trusted number
I am an android user and don't have any trusted devices, I have my trusted phone number with me when I try to sign in into apple music it is asking for code but I am not receiving the code to my trusted number
Hi ashish-joshi-98,
Make sure that your trusted number and devices are up-to-date.
Trusted devices
A trusted device is an iPhone, iPad, or iPod touch with iOS 9 or later, or Mac with OS X El Capitan or later that you've already signed in to using two-factor authentication. It’s a device we know is yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser. An Apple Watch with watchOS 6 or later can receive verification codes when you sign in with your Apple ID, but cannot act as a trusted device for password resets.
Trusted phone numbers
A trusted phone number is a number that can be used to receive verification codes by text message or automated phone call. You must verify at least one trusted phone number to enroll in two-factor authentication.
You should also consider verifying an additional phone number you can access, such as a home phone, or a number used by a family member or close friend. You can use this number if you temporarily can't access your primary number or your own devices.
Guidance above is from Two-factor authentication for Apple ID - Apple Support. If you are unable to sign in or get a verification code, you may need to start account recovery - How to use account recovery when you can’t reset your Apple ID password - Apple Support.
Have a great day!
I am not getting the code to sign in