I am not getting the code to sign in

I am an android user and don't have any trusted devices, I have my trusted phone number with me when I try to sign in into apple music it is asking for code but I am not receiving the code to my trusted number

Posted on May 5, 2022 5:55 PM

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1 reply

May 6, 2022 12:43 PM in response to ashish-joshi-98

Hi ashish-joshi-98,


Make sure that your trusted number and devices are up-to-date.


Trusted devices
A trusted device is an iPhone, iPad, or iPod touch with iOS 9 or later, or Mac with OS X El Capitan or later that you've already signed in to using two-factor authentication. It’s a device we know is yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser. An Apple Watch with watchOS 6 or later can receive verification codes when you sign in with your Apple ID, but cannot act as a trusted device for password resets. 

Trusted phone numbers
A trusted phone number is a number that can be used to receive verification codes by text message or automated phone call. You must verify at least one trusted phone number to enroll in two-factor authentication.

You should also consider verifying an additional phone number you can access, such as a home phone, or a number used by a family member or close friend. You can use this number if you temporarily can't access your primary number or your own devices.

Guidance above is from Two-factor authentication for Apple ID - Apple Support. If you are unable to sign in or get a verification code, you may need to start account recovery - How to use account recovery when you can’t reset your Apple ID password - Apple Support.


Have a great day!




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I am not getting the code to sign in

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