iphone x icloud
I don't remember my iCloud and I reset my phone and now it says I have to log in to my iCloud but I don't know it so i don't know what to do? it says to ask the previous owner to sign in but I don't know it!!please help
iPhone X
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it says to ask the previous owner to sign in
You must contact the seller (hopefully it is the previous owner).
Each Apple device is linked/associated with an Apple ID of the person who did the setup.
Activation Lock prevents anyone who is not the owner from using this iPhone.
To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.
So you have to contact the previous owner.
Apple cannot help you.
The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Then the previous owner has to remove the iPhone from his account, see this Apple article:
Check your Apple ID device list to see where you're signed in
Check your Apple ID device list to see where you're signed in - Apple Support
Then you can sign in with your Apple ID.
See the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock
How to remove Activation Lock – Apple Support (UK)
The All Too Common SAD Reality of Buying a Used iPad/iPhone
The All Too Common SAD Reality of Buying … - Apple Community