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iPhone 7 plus memory reduced - not supported?

I purchased an iPhone 7 Plus with 256 Gb of memory but when I check the storage now, it only shows having 128 Gb. Is this a software "update"?

thanks

Posted on May 8, 2022 4:02 AM

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Posted on May 8, 2022 4:04 AM

A software update would not change the storage capacity. If it is showing 128 GB, that is the storage capacity at manufacture.

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