apple Id
I received my brothers hand me down phone and I cant log out of his apple id because its locked, I don’t have access to his email and He doesn’t know the security questions. help please!! I just want to log out of it.
iPhone 8 Plus, iOS 15
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I received my brothers hand me down phone and I cant log out of his apple id because its locked, I don’t have access to his email and He doesn’t know the security questions. help please!! I just want to log out of it.
iPhone 8 Plus, iOS 15
I don’t have access to his email
You can't have access to others iPhone, email & others.
Ask you brother to read:
(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode
How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)
Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
If you've forgotten your Apple ID email address or phone number
If you've forgotten your Apple ID email address or phone number – Apple Support (UK)
Have you forgotten your password? -> See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
He doesn’t know the security questions.
See -> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
I don’t have access to his email
You can't have access to others iPhone, email & others.
Ask you brother to read:
(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode
How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)
Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
If you've forgotten your Apple ID email address or phone number
If you've forgotten your Apple ID email address or phone number – Apple Support (UK)
Have you forgotten your password? -> See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
He doesn’t know the security questions.
See -> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.
Apple ID - If you forgot the answers to your Apple ID security questions. *
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn't always load)
Get Support - Work through the screens to get a chat option.
Apple Support schedule phone call. -
apple Id