won’t return my money for IPhone 13 mini green
I have been to our Iowa store twice, they refuse to give me my money back! I have their dated return receipt but they say I can’t have my cash,
I have additional proof!
iPhone 13 Mini
Perhaps there may be different rules they're looking at. Usually within 14-days from date of purchase, at official Apple store or official online Apple store, & product in original condition; you should be able to get a refund. There may be a restocking fee.
However should the reseller only be an 'authorized' Apple reseller, that's not the same as Official Apple Store.
The main difference in this, an authorized reseller is likely an Independent Business, that is not Apple, Inc.
Some products have a different set of rules to exchange or refund; just like some have better warranty, or have none; where 'international coverage' may be an exception.
Because 'discussions' are not directly affiliated with Apple; depending on actual status, Get Support can show options.
An Apple retail store gives you more options; but the time-frame is important, as windows-of-opportunity go.
"Visit an Apple Store, call (in US) 1-800-MY-APPLE, or find a reseller."
..Best I can figure, some time limit may have passed..