Apple TV won’t access TV+, stuck on “Accessing TV”

Up until 3 days ago I had no problem accessing TV+ via my Apple TV 3rd gen. Since then it will no longer load any items on either the “Watch now” or “TV+” content. It still shows purchased items. And I can still stream to the Apple TV using Airplay. I have tried resetting the device to factory settings and updating from scratch. Restarted multiple times. Checked my region and language settings. Switched Restrictions on and off multiple times. Nothing works.

Does anyone have any other ideas please?

Apple TV 3, 8

Posted on May 9, 2022 5:18 AM

Similar questions

1 reply

Urquhart1244

Level 10

146,872 points

May 9, 2022 5:50 AM in response to Doc_Martin

I don’t have a 3rd generation model to test this on, but we’ve seen a few reports of this in the last few days with this model. Not sure what else these users have in common. Let Apple know through the feedback form, so that the appropriate team can take action on this. Feedback - Apple TV - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV won’t access TV+, stuck on “Accessing TV”

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up