My Face ID no longer works on my iPhone

i have the iphone 13 pro that i purchased brand new only a few months ago. my face id no longer works. I've tried deleting my initial face scan and redoing it and even then it took forever to recognize a face to scan.


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on May 9, 2022 6:31 PM

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Question marked as Top-ranking reply

Posted on May 9, 2022 6:34 PM

Start here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you have added a protective film on your display, remove it and try again.


Failing that…


Use the Get Support link in the upper right of this webpage, and discuss your options and alternatives with Apple.




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My Face ID no longer works on my iPhone

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