Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 12 has a black screen

My iPhone 12 has a black screen

iPad, iPadOS 15

Posted on May 10, 2022 5:48 AM

Reply
Question marked as Best reply

Posted on May 10, 2022 6:15 AM

Hey there,


try force restart your iPhone:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

if that doesn’t work see this article ☞ If your iPhone won't turn on or is frozen - Apple Support


1 reply
Question marked as Best reply

May 10, 2022 6:15 AM in response to sakeena274

Hey there,


try force restart your iPhone:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

if that doesn’t work see this article ☞ If your iPhone won't turn on or is frozen - Apple Support


My iPhone 12 has a black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.