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User profile for user: Banishe
Banishe Author
User level: Level 1
4 points

When I make a phone call I can’t hear the person unless I put it on speakerphone

I have an IPhone 12. When I make a phone call I can’t hear the person on the phone unless I put it on speakerphone. What could be wrong with my phone?


[Re-Titled by Moderator]

iPhone 12

Posted on May 10, 2022 7:44 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Posted on May 10, 2022 7:52 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

May 10, 2022 7:52 PM in response to Banishe

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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When I make a phone call I can’t hear the person unless I put it on speakerphone

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