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Level 1

4 points

Why can’t I install my update??

After using my data to update my iPhone 7 then I want to install it.

They're telling me an error occurred please I want to solve this problem....How can I ??

iPhone 7, iOS 13

Posted on May 10, 2022 8:50 PM

Top-ranking reply

Level 10

274,546 points

Posted on May 11, 2022 2:52 AM

See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update using iTunes try over the air instead, or vice versa.

Note if you're getting a -4000 error when updating from iTunes you need to remove your device passcode, update, then enable again afterwards.

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