You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi All,
Macbook Keyboard backlid is not working after upgrade to macOS Monterey, even option of keyboard light on low light is gone, only keyboard illuminate before login screen. F5 and F6 or from control center it do not work.
Please help it anyone facing the same? it 2018 MacBook air 13.3 retina display.
MacBook Air (2020 or later)
Hi,
Resetting SMC could solve the issue.
How to reset the SMC of your Mac - Apple Support
If it doesn't help, try to check your keyboard backlight with Apple Diagnostics if it reports something related backlight error(ALS001).
Use Apple Diagnostics to test your Mac - Apple Support
Hi,
Resetting SMC could solve the issue.
How to reset the SMC of your Mac - Apple Support
If it doesn't help, try to check your keyboard backlight with Apple Diagnostics if it reports something related backlight error(ALS001).
Use Apple Diagnostics to test your Mac - Apple Support
Hi,
Try to contact Apple Support or take your MacBook Air to Genius Bar which requires making reservation or your local Apple Authorized Service Provider to be examined your MacBook Air there.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
Hi Kaz-K,
tried both ways no luck, even erased complete mac os and reinstalled but results are same it illuminate before login not after.
please help.
Hello,
I have the same issue. Did you ever get this resolved? Thanks.
No, there is no resolution, if it’s hardware issue it never glow before logging and for that taking to Genius Bar is a foolishness so I just remained without it.
Macbook Air Keyboard backlid not working
