This am my new iPhn 13 Pro froze up: No apps work - they just dim when tapped... it receives phone calls but ccat hear person on ther end no can they hear me... the Apple two factor ID worked obviously or I would nto be chatting right now... I cant cycle power off/on by holding down the left/right side buutton... basically I stuck... cant talk to anyone (obvioulsy) so I guess I need to make a Genius Bar appt at Ridgeland, MS store
[Edited by Moderator]
Try a forced restart. First take off any case. Then:
Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. https://support.apple.com/en-us/HT201412
Try a forced restart. First take off any case. Then:
Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. https://support.apple.com/en-us/HT201412
Yes! That worked. Forced restart. Wow! Its so strange that the old iPhone 11 "just cycle the power" did not do the same thing. Thank you very much for the help.
iPhone froze up
