Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Learn more

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

erin_hagan Author

Level 1

4 points

Unable to download or update computer

I can't download any new apps (third party or otherwise) or install the any updates on my Mac. Every time I try it says the program is damaged and needs to be put in trash. Please advise.

iMac 27″, macOS 11.6

Posted on May 11, 2022 12:55 PM

Top-ranking reply

tjk

Level 9

51,126 points

Posted on May 11, 2022 2:02 PM

Hi,

Try booting into Safe Mode: How to use safe mode on your Mac - Apple Support and see if the issue persists there.

View in context

Similar questions

3 replies

Top-ranking reply

tjk

Level 9

51,126 points

May 11, 2022 2:02 PM in response to erin_hagan

Hi,

Try booting into Safe Mode: How to use safe mode on your Mac - Apple Support and see if the issue persists there.

BDAqua

Level 10

245,165 points

May 11, 2022 4:22 PM in response to erin_hagan

If you get a corrupted message...

Naw, it's not damaged, it's just that you have an old copy already in Applications, there are 2 cures...

Disconnect from the Internet & set the Date back to 2014, then you can run the Install MacsOS ******* App in Applications, so expired Certificates are not expired.

Trash the Install MacsOS *******.app in Applications then restart, a new copy more recent version can be downloaded.

May 11, 2022 2:19 PM in response to erin_hagan

Did you try signing out of the App Store, then signing back in?

You can sign out by choose "Sign Out" under the "Store" menu in the App Store application.

Unable to download or update computer