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Brand new watch 7 won't turn on

According to many posts, the watch was supposed to have arrived with at least some charge; that's wrong in this case. It's charging now - and has been for 45 minutes - but it still won't turn on or even display how much it is charged... is this right? How long should I have to charge it before I even get the chance to turn it on? This is frustrating! Thanks.

Posted on May 12, 2022 2:01 PM

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Question marked as Top-ranking reply

Posted on May 12, 2022 2:08 PM

I'll have to call support because even after force restarting, nothing happens. Thanks.

3 replies

May 12, 2022 2:10 PM in response to soozmcintyre

Hello soozmcintyre,

I am very sorry and can understand your frustration.


Try Force Restarting your Apple Watch: Hold down the Digital Crown and Power Button for at least ten seconds until the Apple logo appears.


You can also visit If your Apple Watch won't charge or it won't turn on - Apple Support to see if that has any tips.


If it still doesn’t work, visit Apple Support to see if you can get a replacement or if they can solve it.




Brand new watch 7 won't turn on

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