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unable to access contact list

ipad pro, latest updates. read directions, watched videos. still cannot find the contacts list. doesn't appear to exist.

only way to access contact is pretend to send new message and tpye in letter of alphabet. then get a "recent" contacts list but deleted recent entry comes right back. please help.

Posted on May 12, 2022 10:16 PM

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Question marked as Top-ranking reply

Posted on May 13, 2022 12:59 AM

Try a forced-restart of your iPad - as this will often clear an isolated software issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If the problem persists, you may need to perform a factory restore - after first ensuring that you have a current iCloud or iTunes backup of your iPad:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


At the end of the restore process, you’ll be able to restore your data from your chosen backup.


1 reply
Question marked as Top-ranking reply

May 13, 2022 12:59 AM in response to hespra

Try a forced-restart of your iPad - as this will often clear an isolated software issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If the problem persists, you may need to perform a factory restore - after first ensuring that you have a current iCloud or iTunes backup of your iPad:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


At the end of the restore process, you’ll be able to restore your data from your chosen backup.


unable to access contact list

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