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OTFFAIRVIEW Author

Level 1

4 points

Apple Tv - app update

We are trying to update the Splat Tv app in our apple tv but we are receiving an error stating that the app was purchased from a different apple ID. How do we confirm which ID is logged into the app store ?

Apple TV HD, tvOS 13

Posted on May 14, 2022 9:46 AM

Top-ranking reply

Niel

Level 10

732,179 points

Posted on May 14, 2022 10:08 AM

Sign in with that Apple ID, or delete and redownload it. The account stored inside it isn't necessarily the same as the one logged into the App Store.

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Apple Tv - app update

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