iTunes (12) on Windows - Genius utility stopped working

Question

On a PC running Windows 10 (Windows 10 Home 64-bit Version: 19044.1706), I have installed iTunes for Windows via Microsoft Store.

Some days ago I noticed that Genius Utility stopped working by the means that couldn't create a Genius Playlist with any song selected.

Furthermore, Genius Library cannot be Updated since Apple cannot deliver me the Genius results.

I would like to be informed if there is anybody in the community that can assist me with this issue.

Thanking you in advance,

JOHN HATZITOLIOS

Windows, Windows 10

Posted on May 14, 2022 10:35 PM

Reply

Answer 1

Dear turingtest2,

Thank you very much for your instant (and also right) answer.

At last, after the procedure you suggested to me, the "Genius Playlist" utility worked for my iTunes Library.

However, I noticed that it works only with a few songs (mainly old enough) and not for most of the amount of my Music Library.

Also, the Utility doesn't work for songs that I purchased from Itunes Store (at least for the songs I checked).

I would like very much to have your opinion on this issue.

Thanking you in advance,

Regards,

JOHN HATZITOLIOS

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Answer 2

Level 10

272,795 points

With iTunes closed delete the file iTunes Library Genius.itdb in your iTunes folder, then launch iTunes and enable the Genius feature once more.

tt2

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Answer 3

Level 10

272,795 points

You can try the Genius update steps and see if that helps.

tt2

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