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Apple tv rewinds by itself and menu button does not work

Hi, I have a very strange problem:


  • everything rewinds itself. From every app, apple apps and third party apps.
  • it rewinds even while I stream a video from another apple device.
  • the menu/back button does not work. Not from the remote and not from te digital one on other apple devices.


Everything is up to date. I did a reset, with and without using an apple ID/backup, Wifi and cable internet, and I even bought a new Apple TV. Same problem.


what is the problem? I really don’t know what to do 😭

Apple TV 4K, tvOS 15

Posted on May 15, 2022 5:39 AM

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Question marked as Apple recommended

Unless someone else chimes in with a good idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Posted on May 15, 2022 1:11 PM

3 replies

Apple tv rewinds by itself and menu button does not work

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