iphone challenge making calls

Question

iphone challenge making calls

I changed my cell phone carrier fro Verizon Wireless to Spectrum using a SIM card and now my iphone does not work for calling out...only receiving calls. Any suggestions?

Posted on May 15, 2022 10:26 AM

Reply

Answer 1

Top-ranking reply

Ferd II

Level 10

104,773 points

May 15, 2022 11:12 AM in response to ErinTelluride

Thanks for the additional information. Iphone iccid unknown suggests a hardware problem. Another link which may be helpful is No service, No ICCID, carrier settings fl…

Reply

Answer 2

May 15, 2022 11:05 AM in response to Ferd II

Thank you for responding. We know Apple is not a cellular provider, but my iPhone doesn't seem to want to "take" the correct "Network" name or ICCID number under "primary" on my iPhone. And, Spectrum doesn't know how to fix this issue.

Reply

Answer 3

May 15, 2022 11:53 AM in response to Ferd II

Thank you again for the quick response and links. I should just mention that this is a new 13 Pro iPhone I purchased in April. And, when I was using Verizon Wireless without a SIM card, it worked beautifully. I live in Telluride and the nearest Apple store is 2 1/2 hours away. More thoughts please?

Reply