Macbook pro freezed and touchbar went black

sunflowerseed wrote:

My macbook pro m1 2020 suddenly became dim and stopped working (couldn’t press any keys and trackpad wasn’t moving at all). i tried restarting but it stucked in log in. So I installed clean OS as the apple advisors in the chat told me to do. It also stopped during reinstallation.

After I’ve done everything and finally logged in, I realized my touch bar was black tho it’s still responding to my touch. Back in December, I had to changed the whole display (was covered by warranty) What should I do? I don’t really carry my mbp around and just put on my table. No water, no heavy softwares running just some safari tabs for my school lectures when it freeze. Is it possible to say as a factory error for my case because the errors kept appearing within 1.5 yrs?

M1 SoC - SMC reset equivalent is —Shut down, close the lid 30 secs+ , reboot as normal

no resolve—Try a SafeBoot How to use safe mode on your Mac - Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

https://locate.apple.com/country

Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support