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iCloud storage full but its not?

Hello i have a problem with backing up my device, it says storage full but checking on icloud website it says i have 3.9gb free??? What is this gray bar and why is it 5gb of 5gb used when its not...? I dont know what to delete anymore



iPhone SE, iOS 15

Posted on May 17, 2022 6:26 PM

Reply
1 reply

May 18, 2022 12:34 PM in response to iSerbian

Hey there iSerbian,


To clarify, are you signed in with the same Apple ID when seeing the difference within storage amounts? Also, did you complete a backup after taking the first screenshot where it shows 3.91GB available?


If you try managing the storage, does it reflect in the total amount available? Use the steps below to manage the storage in iCloud, starting with photos:


Open the Photos app, then tap Photos at the bottom of your screen.
Tap Select, and choose one or more photos or videos that you want to delete.
Tap Delete , and then tap Delete Photo.


You can continue managing the storage, (backups, etc.) using this link: Manage your iCloud storage - Apple Support


Take care!


iCloud storage full but its not?

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