You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to hear caller except when on speaker

My husbandI can’t hear anyone who calls him unless he puts the caller on speaker. Whoever calls can hear him but he can not hear the caller. The only way to use his phone is through putting it on speaker mode.

I have completely shut down the phone and have reset the phone.


He has an IPhone XR.

iPhone XR

Posted on May 17, 2022 7:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2022 8:01 PM

Perhaps this article will help:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


1 reply

Unable to hear caller except when on speaker

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.