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Unable to send mail. Outgoing Mail Account: iCloud (Offline)

This seems to be an ongoing issue for many years.


16" M1 MacBook Pro 2021, macOS 12.3.1, Mail 16.0


I am able to receive mail but not send. My account is online (green dot in the Mail : Accounts : Account Information tab) but in Server Settings I see "iCloud (Offline)"


I was able to get things working briefly by following some advice I found online:

  1. Uncheck "Enable this account"
  2. Restart
  3. Check "Enable this account"


This worked for a while but I now am unable to send emails again.


Does anyone have any suggestions?


MacBook Pro (2020 and later)

Posted on May 17, 2022 10:50 PM

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Question marked as Top-ranking reply

Posted on May 18, 2022 1:29 AM

See the article If a mailbox is offline in Mail on Mac - Apple Support

1 reply

Unable to send mail. Outgoing Mail Account: iCloud (Offline)

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